Refund / Return Policy

The Zone Action Park does not offer online refunds or online exchanges of tickets purchased on the The Zone Action Park website. In addition, attractions purchased through the The Zone Action Park website may be subject to a per-attraction Convenience Charge, which is non-refundable except in extraordinary circumstances where The Zone Action Park is unable to honor your attractions purchased through the The Zone Action Park website. Any refund or exchange is at the discretion of The Zone Action Park management including to request a refund of our Convenience Charge in the extraordinary circumstances described above (otherwise, the Convenience Charge is non-refundable, as stated above).